DOWNGRADES & UPGRADES
DOWNGRADES
Downgrades will be permitted online and will only be accepted until Monday, 3 February 2025 at midday. Thereafter, downgrades will only be permitted at the race collection venue. Downgrades will incur a R150.00 admin fee.
UPGRADES
Upgrades will be permitted online and will only be accepted until Monday, 3 February 2025 at midday. Thereafter, upgrades will only be permitted at the race collection venue. Upgrades will incur a R150.00 admin fee + balance of the entry fee.
Please follow the below steps to complete your downgrade or upgrade request:
Step 1: Click the below tab in order to log back into your account.
Step 2: Click on your profile name on the top right hand corner of the screen
Step 3: Click on DETAIL and then CHANGE CLASS
Step 4: Adjust your entry by selecting UPGRADE OR DOWNGRADE. Click SAVE and then CONFIRM CHANGES.
Step 5: Once you have made the payment, please send an email to cycletour@theherald.co.za with your upgrade/downgrade email confirmation.